Legal
Privacy policy
This policy explains how Engine Pulse Grid handles personal data for website visitors and clients in Malaysia and beyond.
Data controller
Engine Pulse Grid, operating from B 39 JLN MEDAN IMBI,Kuala Lumpur,Wilayah Persekutuan,55100,Malaysia, is the controller for personal data collected through this website and related client communications. Contact: info@engine-pulsegrid.digital, +60321459537.
Data we collect
- Contact details you submit (name, email, message content, engagement interest)
- Technical logs ordinarily collected by hosting providers (IP address, browser type, timestamps)
- Cookie preference choices stored locally in your browser
- Client project materials you voluntarily share during an engagement
Purposes
We use personal data to respond to briefing requests, deliver contracted analysis work, improve site reliability, and meet legal obligations. We do not sell personal data.
Legal bases
Where applicable under Malaysian personal data protection law, we process data based on your request to take steps toward a contract, our legitimate interests in operating a professional practice, consent for optional analytics cookies, and legal compliance.
Retention
Contact form enquiries are kept up to 24 months unless a client relationship continues. Contract and invoice records are retained as required by Malaysian tax and commercial rules. Project materials are kept for the engagement plus a reasonable archive period agreed with the client, then deleted or returned.
International transfers
Our hosting or email providers may process data in other countries. Where transfers occur, we take reasonable steps to ensure appropriate safeguards consistent with applicable law.
Your rights
Subject to Malaysian law, you may request access, correction, or limitation of processing of your personal data, and you may withdraw consent for optional cookies. Contact us to exercise these rights. You may also lodge a complaint with the relevant Malaysian authority.
Security
We apply reasonable technical and organisational measures to protect personal data. No method of transmission over the internet is perfectly secure.
Children
This site is intended for professional audiences. We do not knowingly collect personal data from children.
Cookies
See our cookies policy for details on essential and analytics cookies.
Updates
We may revise this policy periodically. The published version on this page is the current one.